Privacy Policy

1. What Data We Collect

We may collect the following personal information:

a) Information You Provide
    •    Name
    •    Email address
    •    Phone number
    •    Billing and delivery address
    •    Account login details
    •    Order history
    •    Messages or enquiries you send us

b) Automatically Collected Data

When you visit our website, we may automatically collect:
    •    IP address
    •    Browser type and version
    •    Device information
    •    Pages visited and time spent on site
    •    Cookies and tracking data

c) Payment Information

Payments are processed securely by our third-party payment providers (e.g., PayPal, Stripe).
We do not store full card details on our servers.

⸻

2. How We Use Your Data

We use your data to:
    •    Process and deliver orders
    •    Manage your account
    •    Provide customer support
    •    Improve our website and services
    •    Send updates, offers, or newsletters (only with your consent)
    •    Detect and prevent fraud

⸻

3. Legal Basis for Using Your Data

We process your data under the following lawful bases:
    •    Contractual necessity – to fulfil your orders
    •    Legitimate interests – such as site improvement or preventing fraud
    •    Consent – for marketing emails or cookies
    •    Legal obligations – for tax or accounting purposes

⸻

4. Sharing Your Data

We may share your data with:
    •    Delivery companies (e.g., Royal Mail, couriers)
    •    Payment processors
    •    Website hosting providers
    •    Analytics tools (e.g., Google Analytics)

We never sell your personal data to third parties.

⸻

5. Cookies

We use cookies to:
    •    Enable site functionality
    •    Remember your preferences
    •    Analyse site traffic
    •    Improve user experience

You can manage or disable cookies through your browser settings.

⸻

6. How Long We Keep Your Data

We keep your data only as long as necessary for:
    •    Fulfilling your orders
    •    Legal requirements
    •    Resolving disputes

Typically, order information is kept for 6 years to comply with UK tax law.

⸻

7. Your Rights Under UK GDPR

You have the right to:
    •    Access your personal data
    •    Correct inaccurate data
    •    Request deletion of your data
    •    Restrict or object to processing
    •    Transfer your data to another provider
    •    Withdraw consent (where applicable)

To exercise your rights, contact us at: [Your Contact Email]

⸻

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
However, no online system is 100% secure, so we cannot guarantee absolute protection.

⸻

9. International Data Transfers

If any third-party providers store data outside the UK, they must meet UK GDPR adequacy requirements or use legally approved safeguards (such as Standard Contractual Clauses).

⸻

10. Children’s Privacy

Our website is not intended for anyone under the age of 18, due to the nature of airsoft products.
We do not knowingly collect data from minors.

⸻

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

⸻

12. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

[KBC airsoft limited]
Email: [contact@kbcairsoft.uk]
Address: [kbc airsoft,64-66 Rolleston drive,Arnold,Nottingham.Ng5 7jn.]